Because of all the liability there is a greater need than ever to be highly disciplined in our responsiveness and to be calm reactors. We can temporarily avoid our client’s questions regarding our therapeutic efforts but ultimately, must never ignore them. It is imperative to prevent confusion that we explain our methods and our motivations so that our clients will always be able to understand our course of action.
This is particularly true if a client makes insinuations about the safety or the efficacy of our procedures. A client’s doubt can paralyze our treatment powers and cause him or her to be even more inquisitive. It is up to us to untangle our client’s innuendos to reveal what it is that he or she is really trying to say as opposed to just continuing our treatments in silence.
In order to address concerns in a way that does not further alarm our clients, we must boldly respond with conviction. Daring can mean the difference between defeat by default or delight from a result that was well acknowledged and accomplished in the minds of our clients. While caution considers deliberation, influencing us to be hesitant in our remarks, daring, demands we be explicit about our therapeutic intentions and we do not refrain from standing behind them. To be strong and implicit about our treatment applications when we are being challenged by skepticism is most assuredly, a discipline. When these incidents come up we should never be afraid or dismayed that a client would question our approaches. We must be above all else “calm reactors.” We should never expect to be so preeminent in the eyes of our clients that we cannot be queried about our path of treatment.
Even a circumstance that seems trivial to us could escalate into something much more if we do not recognize the importance of addressing the issue brought up to us, right away, and, in a calm manner. We should always sense that there are greater issues involved, which could, if left unrequited, constitute a treatment crisis later on. To respond graciously is a triumph. To become insulted, determined to set aside our client’s concerns or react with a harsh voice only adds to the client’s cynicism and does little to dismiss his or her treatment apprehensions. If such an occasion should arise, rather than becoming overly sensitive and sullen we need to react calmly and sincerely in a way that offers our clients our reassurance as opposed to acting persecuted. We must never allow ourselves to get self-protective when defending our treatment stance or it could lead to the strengthening of the client’s position, in other words, it could result in all kinds of wrong assumptions on his or her part. Subsequently, we all need to heed the discipline of calm reacting.